Introduction

Madeira Canyoning Center, operated by Desafio Catita Unipessoal (Madeira Climbing Center), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

Personal Information: Name, email address, phone number, date of birth
Booking Information: Tour preferences, dates, number of participants, special requirements
Payment Information: Credit/debit card details (processed securely through Stripe)
Technical Information: IP address, browser type, device information, cookies

How We Use Your Information

Process and manage your bookings and payments
Communicate with you about your tours and our services
Send you important updates, safety information, and booking confirmations
Improve our website, services, and customer experience
Comply with legal obligations and ensure safety standards

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Payment information is processed securely through Stripe and is never stored on our servers.

Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

Third-Party Services

We use trusted third-party services including Stripe for payment processing, Firebase for data storage, and analytics tools. These services have their own privacy policies and security measures.

Your Rights (GDPR)

Access: Request a copy of your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your data (subject to legal requirements)
Objection: Object to processing of your data for marketing purposes

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: [email protected]